If something about your laptop is behaving strangely, you found something on LaptopCareGuide.com that needs correcting, or you simply have a good tech question, you can get in touch with me at [email protected].
I’m Owen Parker, and I personally read messages sent through LaptopCareGuide.com.
What You Can Contact Me About
Feel free to reach out if:
- you found a factual error in one of my articles;
- a laptop model behaves differently from what I described;
- you have additional technical information or documentation worth considering;
- you want to suggest a laptop-care topic;
- you have a question about something published on the site;
- you want to discuss a relevant business or media enquiry.
I particularly appreciate corrections that include a source, laptop model number, specification sheet, service manual, screenshot, or other information I can verify.
“Your article is wrong” gives me considerably less to work with.
Laptop Troubleshooting Questions
You can send me questions about laptop problems, but please understand that I cannot reliably diagnose every machine remotely.
If you contact me about a technical problem, details help.
Useful information can include:
- exact laptop model;
- operating system;
- what changed before the problem started;
- error messages;
- unusual sounds;
- temperatures;
- battery behavior;
- charger specifications;
- troubleshooting steps you have already tried.
Please do not send passwords, license keys, account credentials, financial information, or other sensitive data.
For more information about how data submitted through the site is handled, please read the Privacy Policy.
Safety Problems
If your laptop has a swollen battery, smoke, sparks, a burning smell, exposed electrical damage, or another condition that could present an immediate safety risk, do not wait for an email response from me before taking appropriate action.
Stop using the device when appropriate and seek qualified local assistance.
The site’s Terms and Conditions provide more information about the limits of the technical advice published here.
A contact form is useful.
It is not an emergency service.
Corrections
If I made a mistake, tell me.
I would rather correct an article than leave bad information online.
You can read more about how I verify sources and correct published information in my Editorial Policy.
Useful, specific feedback is always welcome.
Business Enquiries
I am also open to relevant business enquiries, product information, technical resources, and potential collaborations related to laptops and computing.
Sending me a product or offering a commercial relationship does not guarantee positive coverage.
If something is good, I want to be able to explain why.
If it isn’t, I need to be able to say that too.